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The Indianapolis Business Journal reported in February that the Indianapolis International Airport ranked #1 on the list of 64 major airports in the United States with respect to across the board passenger satisfaction -- the results of a survey conducted by J.D. Power and Associates.

Indianapolis received perfect scores of five points in the categories of overall satisfaction, accessibility, check-in, security, terminal and food and retail services. It scored four out of five in the baggage claim category. No other airport received as many perfect scores.

I flew in from Los Angeles last night at midnight.  LAX, the Los Angeles Airport, is no comparison to the Indianapolis airport, which is why it scored near the bottom of the same survey.

For fun, I used my iPhone to shoot a few seconds of the light show overhead in the passenger corridor leading to the parking garage and car rental area. Fun stuff!

 


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